Durham College Parking
Whitby Campus 

+ Where can I purchase a student parking permit?

Students can apply online to purchase a parking permit for this location at the following link: https://ipass.preciserd.com/v2/Register?profileid=14&siteid=289

+ How much is a parking permit?

The price of parking permits varies per lot as well as whether you wish to purchase a semester or yearly permit. Pricing can be found on the parking permit application form under the Tariff section.

+ How much notice is required to cancel my parking subscription?

To cancel your parking subscription, a minimum of 30 days’ notice is required. You must cancel your parking subscription before the 15th of the month in order to receive a refund for the current and future months that were already paid for.

+ Do I have to re-register for a parking permit every year?

Yes, you are required to re-register for a parking permit on a yearly or semester basis, dependent on the type of parking permit you have purchased.

+ What do I do if I have lost my parking pass?

Replacement access cards can be purchased for $25.00 at the Parking Office onsite.

+ How do I pay for my parking permit?

Payment for parking permits can be made through the IPASS registration website either through credit card or pre-authorized payment.

+ Where can I pick up my access card or hang tag?

Students can pickup their access card or hang tag prior at the Parking Office in the Main Building between Monday to Friday from 8:00 AM to 4:00 PM

+ Are there designated student parking lots?

Yes, there are 2 designated student parking lots at Durham College Whitby Campus:

• Whitby Main Lot

+ Is there visitor parking available?

Yes, visitors are able to park at the student parking lots at Durham College Whitby Campus.

+ Is there an onsite parking office?

Yes, there is an onsite parking office located in the Main building. The parking office’s hours of operation are Monday to Friday, 8:00 AM to 4:00 PM You can contact the parking office by:

Email: parking@dc-uoit.ca

Phone: 905-721-2000 ex. 2145

+ Is there accessible parking onsite?

Yes, there is accessible parking available in all parking lots.

+ Is overnight parking permitted?

No, overnight parking is permitted.

+ Where can I pay for parking?

You have the option to pay for parking at the parking meters or at the pay stations for lots with gated parking systems. Semester and annual parking permits are also available on IPASS.

+ Is daily parking permitted?

Yes, daily parking is permitted in all lots with parking meters or gated parking systems. The rates for daily parking are as follow:

• $5/hour
• $18/day maximum

+ Are there Electric Vehicle Charging Stations available on campus?

Yes, there are 2 Electric Vehicle Charging Stations available on campus located in the Whitby Main lot.

+ Are there alternative parking options at Durham College Whitby Campus?

Durham College has secured an off-site parking contract with Landmark Cinemas for 100 spaces, beginning Monday, September 26, 2022, until April 28, 2023. Click here to view the shuttle schedule and map for off-site parking.

Durham College encourages students and employees who live locally to use public transit or carpool. Students can also take advantage of the U-PASS Program with Durham Region Transit.

+ What is a Pay-and-Display parking meter?

Pay-and-Display parking meters require drivers to visibly display a parking receipt on their dashboard as proof of payment.

+ Do I have to display a parking receipt on my dashboard when I use a Pay-and-Display parking meter?

Yes, you must display your parking receipt on your vehicle dashboard as proof of payment.

+ What payment methods does this parking meter accept?

The methods of payments that are accepted to pay for parking vary depending on how you choose to pay. They include:

Parking meters:

• Credit cards
• Debit cards
• Coins

+ Where are the gated parking lots located?

The Whitby Main lot is a gated parking lot.

+ Where are the parking pay stations located?

One pay station is located inside the main building entrance at the Whitby campus.

+ What payment methods are accepted?

Pay stations in the gated parking lots accept the following payment methods:

• Cash
• Coins
• Debit cards
• Credit cards

+ How will an enforcement officer know if I have paid for parking?

When you pay for parking, you are required to display your parking receipt on your vehicle dashboard as proof of payment for patrol officers.

+ Who is responsible for issuing parking tickets?

Durham College maintains the right to issue parking tickets.

+ What should I do if I receive a parking ticket?

Please visit www.parkingsupport.ca/parking-invoice-support for assistance with your parking ticket.

+ Where can I pay for a parking ticket?

Please visit www.parkingsupport.ca/parking-invoice-support for assistance with your parking ticket.

+ I overpaid for parking by pressing the same button on the pay station multiple times.

If you overpaid for parking, you are required to validate that your vehicle was not parked in the parking lot for the amount of time that you agreed to pay for.

+ I overpaid for parking by accident. What do I do?

If you overpaid for parking, you are required to validate that your vehicle was not parked in the parking lot for the amount of time that you agreed to pay for.

+ What do I do if I do not recognize a charge on my credit card?

If you do not recognize a charge on your credit card, please call your credit card company to verify the charge.

+ The pay station did not return my change. What do I do?

When using a parking meter, please ensure you input the exact change or pay with a credit card. Parking meters do not return coins or change.

+ I could not pay for parking because the pay station was not functioning. Can I have my parking invoice voided?

If a pay station is not functioning, you must use an alternative pay station to pay for parking.

Dispute your Parking Invoice.

+ Will I have to pay the increased amount if my dispute is not accepted after the seven-day early payment period?

If you submitted your Parking Invoice dispute within the seven-day early payment period and your dispute is not accepted, you are not required to pay the increased Parking Invoice amount. Instead, you are only required to pay the seven-day early payment period amount.

+ I did not pay for parking due to an emergency. Can my invoice be voided?

If your vehicle occupies space on private property with paid parking regulations, paying for parking is required.

Dispute your Parking Invoice.

+ How do I pay a Parking Invoice online?

To pay your Parking Invoice online, CLICK HERE. Enter your Parking Invoice # and License Plate # in the correct fields. Click verify parking invoice, and follow the payment prompts.

+ Will I be informed if my parking invoice dispute is accepted or denied?

Yes, all disputes must be in writing and responded to via email from collections@precisebi.com or violations@precisebi.com. Mailed disputes are answered via mail as long as a return address is provided.

+ Are there designated parking areas for staff?

Staff are able to park at the following parking lots at Durham College Whitby Campus:

• Whitby Main Lot

+ Where can I purchase a staff parking permit?

Staff members can apply online to purchase a parking permit for this location at the following link: https://ipass.preciserd.com/v2/Register?profileid=13&siteid=289

+ What type of parking permits are available for staff?

There are 3 types of parking permits available for staff at Durham College Oshawa Campus:

• Semester parking permit
• Annual/Yearly parking permit
• Pay as you go parking permit

+ How much is a parking permit?

The price of parking permits varies per lot as well as whether you wish to purchase a monthly, semester or yearly permit.

+ How much notice is required to cancel my parking subscription?

To cancel your parking subscription, a minimum of 30 days’ notice is required. You must cancel your parking subscription before the 15th of the month in order to receive a refund for the current and future months that were already paid for.

+ What is the billing cycle for staff parking permits?

Staff can either be billed on a monthly basis or purchase an annual permit upfront.

+ Where can I pick up my IPASS parking permit?

You can pick up your IPASS parking permit at the onsite parking office.

+ What type of pass is my staff parking permit?

Staff members with a IPASS permit must use an access card, transponder or hangtag to enter and exit parking lots.

+ What do I do if my IPASS is lost?

If you lose your IPASS you must register for a new pass. There is a $25.00 replacement fee for a new IPASS at Durham College campuses

+ What do I do if my IPASS stops working?

If your IPASS is no longer working, contact us.